Terms & Conditions – Golden Store

Welcome to Golden Store. By accessing or using our website, products, and services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. Company Information

Store Name: Golden Store
Address: Shaik Salman bin Hamab Al Khalefa Sitheen Street, Al-Malaz Dt, Riyadh, 11496, Saudi Arabia
PO Box: 26960
Phone: +966-500426083 / +966-558236269 / 011-2913080
Email: contact@gssksa.com

2. Use of the Website

  • By using our website, you confirm that you are at least 18 years old.

  • You agree not to misuse the website, attempt unauthorized access, or perform any action that may harm the site or its users.

3. Product Information

  • We strive to provide accurate product descriptions, specifications, and images.

  • Actual product colors or appearance may vary slightly due to screen settings or manufacturer updates.

  • Golden Store reserves the right to modify or discontinue products at any time.

4. Pricing & Payments

  • All prices are listed in Saudi Riyal (SAR).

  • We accept payments through Mada, Visa, MasterCard, Apple Pay, STC Pay, and Cash on Delivery (if available).

  • Orders are considered confirmed only after successful payment or COD verification.

  • Prices may be updated without prior notice.

5. Orders & Delivery

  • After placing an order, you will receive a confirmation message via email or WhatsApp.

  • Delivery times vary based on your city/region within Saudi Arabia.

  • Delays caused by courier companies, weather conditions, or public holidays are not the store’s responsibility.

  • You must provide accurate delivery details to avoid delays or failed delivery attempts.

6. Return & Refund Policy

  • Products can be returned according to the Golden Store Return Policy (available on the website).

  • Items must be unused, in original packaging, and returned within the allowed return window.

  • Refunds are processed after inspection and may take 3–14 business days depending on the payment method.

7. Warranty

  • Smart devices and electronics include manufacturer or seller warranty (usually 1 year).

  • Warranty covers manufacturing defects only, not physical damage, misuse, or unauthorized repairs.

8. User Accounts

  • You are responsible for maintaining the confidentiality of your login details.

  • Golden Store may suspend or terminate accounts involved in fraudulent activities or policy violations.

9. Intellectual Property

  • All website content (logos, images, text, designs) belongs to Golden Store and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

  • Golden Store is not responsible for any damage resulting from misuse of products.

  • We are not liable for delays, technical issues, or third-party service interruptions.

11. Changes to Terms

  • Golden Store reserves the right to update these Terms & Conditions at any time.

  • Continued use of the website means you accept the updated terms.

12. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us at:

📧 contact@gssksa.com
📞 +966-500426083 / +966-558236269 / 011-2913080

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